Shipping policy

Shipping Policy

Who We Are
Clinch River Fishing USA ("we," "us," or "our") operates the website www.clinchriverfishingusa.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

Free Shipping: We offer free shipping on all orders over $150. 

For orders below $150, shipping costs will be applied and calculated prior to checkout.

Shipping Range

Delivery Area: We currently ship within USA
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

Estimated Delivery: Orders typically arrive within 3-4 business days after processing, depending on the destination.

Shipping Process

Courier Services: We use reliable carriers such as DHL, FedEx, UPS, USPS for all shipments.

Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

Order Cutoff Times

Orders placed before 4PM Eastern Standard Time are processed same day.

Returns

Returns Policy: For detailed return instructions, please refer to our Returns Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

• Email: admin@clinchriverfishingusa.com

• Phone: +1 865 607 9472

• Address: 305 Westbury Drive, Clinton, TN, 37716

• Hours: 9 am - 5 pm - Mon-Fri